Coronavirus Notice

Following on from announcements and the world looking at getting back to our "new normal" Our offices are now 'open for business'.

This means that you can now come into our office and speak with us face to face although we can still be contacted by email or phone in the usual manner.

The Property market has remained fully open! which means that we can continue to visit your property to give you a Market Appraisal and can also arrange viewings for interested clients. Sales and New Tenancies will also progress as before.

We are still making sure that our office and appointments are 'Covid Secure' meaning that all appointments will be carried out in accordance with the Governments recommendations, making things as safe as possible for you.

We will continue to ask our clients on appointments to wear masks, sanitise and socially distance and will do the same.

As ever we are all in this together and your continued support has been amazing.

Stay safe,
Jan & The Team at JH Homes

Thinking of Renting?

We are dedicated to providing a professional and efficient property management service at a realistic cost. Our aim is to maximise your investment and provide peace of mind by relieving you of the responsibility and aggravation of finding suitable tenants and managing your property.

We take pride in the service that we provide and we recognise that the future growth of our business is dependant on our reputation.


Whether you are a homeowner looking to rent out your property, a seller who can’t sell and needs to move, a Buy to Let landlord with one or one hundred properties, we will ensure that you receive the lettings service you need.

We will ensure that we maximise the return on your investment by providing you with a rental income for the duration of your let and provide services to protect your property asset.

Janice Hannah of J H Homes has the ability to work with corporate landlords across the UK.

Our services include:

  • Tenant find
  • Tenant find and rent collection
  • Full management

If you have a property to let, then please contact our lettings department by email, telephone or alternatively visit our offices. If you are a corporate landlord or multi let landlord and are interested in our services please contact us.

Landlord Fees

Managed Service

Our managed service includes the following:

  • Advising as to the likely rental income
  • Advertising and generally marketing the property
  • Interviewing prospective tenants and at the request of the landlord, taking up references on applicants. Please note that the fee for this service is £25 inc VAT per applicant
  • Preparing a Tenancy Agreement
  • Taking a deposit and lodging this with the Deposit Protection Service (DPS).
  • Collection of rents
  • Liaison between client and tenant
  • Regular inspections
  • Arrangement of annual inspection of gas installations.

Managed Service Fees

  • £390 (inclusive of VAT)
  • £25 (inclusive of VAT) per reference
  • 12% commission of the monthly rent plus VAT

Managed Re-Let Service Fees

  • £300 (inclusive of VAT)
  • £25 (inclusive of VAT) per reference
  • 12% commission of the monthly rent plus VAT

Let Only Service

Our let only service includes the following:

  • Advising as to the likely rental income
  • Advertising and generally marketing the property
  • Interviewing prospective tenants and at the request of the landlord, taking up references on applicants. Please note that the fee for this service is £75 + VAT first applicant and £35 + VAT for each additional applicant
  • Preparing the Tenancy Agreement
  • Taking a deposit and lodging this with the Deposit Protection Service (DPS)
  • £600 (inclusive of VAT)
  • £25 (inclusive of VAT) per reference

Additional services

  • EPC from £94.00 (inclusive of VAT)
  • Additional Inspections: £50.00 (inclusive of VAT) – in additional to routine managed inspections
  • Tenancy Renewal Fee: £60.00 (inclusive of VAT)
  • HMRC Returns: POA
  • Inventory: £50.00 + VAT (included for unfurnished properties)
  • Re-direction of mail overseas: Cost of postage
  • Duplication and testing of extra keys: Minimum of £3.00 per key
  • Overseas telephone calls: Telephone cost

Tenants Fees including permitted payments

As from 1st June 2019, the Government brought in The Tenant Fees Act which bans most letting fees and caps tenancy deposits. This ban applies to all new and renewed tenancy agreements on or after 1st June 2019. The only payments chargeable to the tenant is rent, a refundable tenancy deposit, a refundable holding deposit, payments to change the tenancy agreement when requested by the tenant, payments associated with early termination of the tenancy when requested by the tenant, utility bills and any communication services, TV licence and Council Tax and default fees for late payment of rent and replacement of a lost key, where required under a tenancy agreement.

The government guidance on the Act for tenants, landlords and letting agents helps explain how this legislation affects them. Further information can be found on the Government website:

Early Vacation

Landlord’s costs to be recovered in re-letting the property as well as any rent due up until and including a new tenancy start date. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

  • Change of Sharer: up to £50.00 (inclusive of VAT) (permitted payment)
  • Variation or Novation of Contract: £50.00 (inclusive of VAT) (permitted payment)
  • Replacement key/security device: £50.00 (inclusive of VAT) (permitted payment)
  • Deposit: Equivalent to five weeks rent.


Before we can move a tenant in, we will require the following information from you. Please note that for Let Only or finding a tenant only basis, the landlord will be responsible to ensure the relevant certificates and detectors are in place annually.

  • Copy of Buildings or/and contents (if applicable) insurance details
  • Electrical certificate
  • Landlords Gas Safety Certificate (if applicable)

Carbon monoxide detectors (if property has gas) and smoke detectors in good working order on each floor also needs to be installed or present in the property.

Landlord’s Agency Agreement

If you wish to proceed with marketing your property for rent, we will require a signed copy of the landlord’s Agency Agreement and your ID prior to marketing.

Tenancy Agreement

The marketing of your property along with any interested applicants will be reported and discussed with you. We would strongly recommend that references are taken up on any potential applicants and/or guarantors for which there is a small fee* using an independent referencing company.

Rent Appraisal

If you would like an independent appraisal of your properties potential rental income. Rents received are payable by the tenant monthly to our client account. You will be paid direct from this account and we will prepare, at regular intervals, a clear income and expenditure account which you can send to the Inland Revenue.

Building Society Mortgages

J H Homes is able to undertake all negotiations with a landlord’s Building Society in order to obtain their permission to let the property. Landlords should be aware that some lenders may charge higher interest rates for let properties and may also raise a service charge.


We will collect a deposit from the tenant to safeguard against damage and will take on the responsibility of protecting the deposit via a government approved Tenancy Deposit Protection scheme. At the end of the tenancy we will inspect the property and the costs of any work attributed to the tenant will be deducted from the deposit. Any disputes will be referred to the dispute resolution service of the Tenancy Deposit Protection scheme used.

Tenant Information

J H Homes understands that in order to deliver outstanding service to our landlords, we need to take care of our tenants. To ensure that tenants receive quality customer service we have:

  • An range of available properties for tenants to rent
  • Ensures all properties are let legally
  • Protects tenant deposits in a government approved Tenancy Deposit Scheme
  • Provides easy to read agreements that comply with the latest legal regulations
  • Accompanies tenants on all viewings
  • Accommodates tenant requirements to view properties

To make it as easy as possible for tenants to find a property that meets their needs, we have invested in developing a website that allows them to:

  • Easily search for a property that is in the right area and price range
  • Create a personal folder of shortlisted properties

From 1st October 2008, all properties that are marketed for rent MUST have an Energy Performance Certificate (EPC). The EPC is made available for tenants to see, making it easier for tenants to understand how much their utility bills are likely to be.

Why choose J H Homes?

All lettings staff are professionally trained and able to assist tenants to find rental properties to rent that will meet their needs and ensure the tenancy is happy and problem-free. Here at J H Homes we will continue to liaise with and look after tenants throughout the rental period.

The office maintains a database of available rental properties , and prospective tenants. As properties become available, our first action is to contact prospective tenants on the database whose requirements match the property. If you are a tenant looking for a rental property then please call us, or complete this form to enter your requirements on J H Homes database.

Typically, rental properties become available about two months before occupancy date, so where possible it is advisable to start looking early.

Finding a suitable property

Once you have found a suitable property and your offer to rent has been accepted in principal by the landlord, we will ask you to complete the relevant application documentation and pay the required reference fee when submitting an application.


We will prepare an easy to read legal agreement which complies with current legislation. In general this will be for a period of not less than 6 months and then renewable on a month to month basis. This gives you, the landlord, the flexibility to re-occupy or re-let the house after giving the tenant two month`s notice to quit. Similarly the tenant may terminate after the initial period by giving at least one month`s notice.

Rates and Services

The payment of water rates, council tax, gas, electricity and telephone bills are generally the responsibility of the tenants.


Although we can help you with repairs, it is your responsibility to ensure the property is in good condition, with the exception of window glass or other breakages caused by the tenants. Repairs can be carried out by contractors nominated by you, or our own contractors with their charges deducted from your account. We will always ask for instructions before commencing any large scale repairs.